Support & AMC

Services

From load calculation to annual maintenance — one engineering team that designs, installs, commissions and keeps your plant running.

Animated diagram of MHM's six services as one continuous loop around a chilled-water plant: design and engineering on a drawing sheet, crane installation of a chiller, testing and commissioning with gauges and a checklist, annual maintenance with a quarterly calendar and cooling-tower cleaning, compressor overhaul in 48 hours, and a 24/7 service van with a phone line.
What we do

Six services. One accountable team.

Every job is handled by MHM engineers from the first survey to the last maintenance visit — no hand-offs between vendors.

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Design & Engineering

Cooling-load calculation, equipment selection and plant-room layout with piping and electrical drawings — before a single machine is ordered.

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Supply & Installation

Chillers, towers, pumps, AHUs and panels delivered, rigged, piped and wired by our own site teams — one contractor, one warranty.

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Testing & Commissioning

Flow balancing, approach and Δt checks, vibration and electrical tests — signed off in a commissioning report you can hand to an auditor.

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Annual Maintenance Contract

Scheduled visits, water-side and air-side cleaning, chemical dosing and a written log after every visit — Basic, Standard or Comprehensive.

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Repair & Overhaul

Compressor swaps, motor rewinding, coil and tube cleaning, tower fill replacement and VFD retrofits — with a 48-hour diagnosis.

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Genuine Spare Parts

Infill, nozzles, sprinklers, fans, motors, seals, controllers and compressors stocked in Mirpur for MHM, Carrier, TICA, Genius and Newin equipment.

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Water Treatment Programme

Scale, corrosion and biological control for cooling towers, chillers and boilers — chemicals, dosing equipment, monthly analysis and one accountable engineer.

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Energy Audit & Retrofit

Measured kW/TR of your existing plant and a costed retrofit plan — VFDs, chiller sequencing, tower fan control, pump right-sizing — with payback you can verify.

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How a project runs

Five steps from site visit to steady-state

A typical 200 TR plant moves through these stages in 8–12 weeks. Every stage ends with a document you keep.

1

Survey

Site visit within 48 h, load measurement and utility audit.

2

Design

Selection, layout, piping and electrical drawings for approval.

3

Supply

Equipment sourced from MHM, Carrier, TICA, Genius and Newin stock.

4

Install & commission

Rigging, piping, wiring, balancing and a signed commissioning report.

5

Maintain

AMC visits, spares and a service log for the life of the plant.

Maintenance we cover

Chillers, towers, pumps — serviced by the people who install them

Water-cooled screw chiller in an MHM plant room

Chillers

  • Condenser and evaporator tube brushing
  • Refrigerant charge, oil and leak check
  • Approach temperature and kW/TR log
Cross-flow cooling tower installed by MHM Engineering

Cooling towers

  • Infill, nozzle and sprinkler cleaning or replacement
  • Fan blade balance, gearbox and motor bearing check
  • Basin descaling and Finor chemical dosing
Centrifugal end-suction pump set on a chilled-water header

Pumps & motors

  • Mechanical seal, gland and bearing replacement
  • Alignment, vibration and current-draw test
  • Motor rewinding and VFD parameter tuning
AMC plans

Annual maintenance, priced per plant

Sample pricing for a single 100–200 TR chiller plant with one cooling tower and two pump sets. Larger plants are quoted after a survey.

Basic

Basic

1,20,000 / year
4 visits / year · quarterly
  • Quarterly inspection of chiller, tower and pumps
  • Performance log with approach and delta-T readings
  • Tower basin cleaning and nozzle check
  • Phone support Sat–Thu, 9:00–18:00
  • Spare parts and chemicals billed separately
Request AMC quote
Most chosen

Standard

2,40,000 / year
12 visits / year · monthly
  • Monthly service visit with written report
  • Condenser tube brushing twice a year
  • Finor water-treatment chemicals included
  • Breakdown response within 24 hours
  • 10% discount on genuine spare parts
  • Pump seal and bearing replacement labour included
Request AMC quote
Comprehensive

Comprehensive

4,50,000 / year
24 visits / year · fortnightly + standby engineer
  • Everything in Standard, fortnightly
  • All consumable spares included (seals, belts, filters, infill)
  • Breakdown response within 8 hours, 7 days
  • Annual compressor oil analysis and vibration survey
  • Energy report with kW/TR trend every quarter
  • Operator training for your plant staff, twice a year
  • 20% discount on major parts and compressors
Request AMC quote
Screw compressor being replaced on a water-cooled chiller by MHM technicians
Repair & overhaul

Bring an old plant back to nameplate capacity

A 10-year-old chiller usually loses 15–25% of its capacity to fouling, worn seals and drifting controls. An overhaul recovers most of it for a fraction of replacement cost.

  • Compressor change
  • Coil cleaning
  • Motor rewinding
  • Infill replacement
  • VFD retrofit
  • Refrigerant recovery
Book a repair survey
Breakdown?

Our service line runs Sat–Thu, 9:00–18:00.

Tell us the unit, the fault and your location. A service engineer calls back within the hour with a plan and a visit slot.

+880 1321-206756

Response within 24 hours

Inside Dhaka we are usually on site the same day; AMC clients get priority dispatch.

Spare parts stock in Mirpur

Compressors, seals, motors, infill and nozzles on the shelf at East Shewrapara — no waiting for imports.

Service log & report

Every visit ends with readings, parts used and recommendations signed by the engineer.

FAQ

Questions plant managers ask us

Still unsure? Call the service line or send the plant details through the contact form and an engineer will reply the same working day.

Inside Dhaka, within 48 hours of your call. Outside Dhaka we schedule within a week. The survey is free for projects over 50 TR and the report is yours to keep.

Yes. Our engineers maintain Carrier, TICA, York, Trane, Daikin and Chinese-built chillers, plus Genius and Newin cooling towers and most pump brands. Spares for Carrier and TICA are stocked; others are ordered on request.

Scheduled visits, cleaning, testing, a written report per visit and phone support. Standard adds chemicals and 24-hour breakdown response; Comprehensive adds consumable spares, 8-hour response and energy reporting. Major parts such as compressors are quoted separately unless stated.

Yes. R134a, R410A, R407C and R22 are kept in stock with recovery equipment for safe charging, and Finor water-treatment chemicals for towers and closed loops are supplied and dosed by us.

New equipment carries the manufacturer warranty (12–24 months) plus 12 months on our installation workmanship. Repairs and rewinding carry 6 months; genuine spare parts carry 12 months when fitted by MHM.

Both. Service calls and small parts can be paid by bKash or Nagad against an invoice. AMC and project work is invoiced to your company with bank transfer, cheque or LC; AMC is 50% on signing and 50% after the second quarter.

Ready when you are

Send us your plant details and get an AMC quote in 24 hours.